BOA Plenary - Healing the Healers

10.30am – 12pm BST, 17 September 2025 ‐ 1 hour 30 mins

Room: Hall 1 - Main Auditorium

BOA Session

Healing the Healers – Addressing Moral injury and fostering Just Culture in healthcare

This session explores the critical and often overlooked topic of moral injury in healthcare with a focus upon the current challenges within the NHS. Moral injury occurs when surgeons are unable to provide care aligned with their ethical standards due to systemic pressures, resource constraints or conflicting institutional demands.  Unlike burnout, moral injury stems from a profound sense of ethical dissonance which can lead to long-term psychological harm.

We will examine how a Just Culture – one that supports open reporting, learning from errors and fair accountability can serve as a vital framework for addressing moral injury.  Through real-world examples we will explore how Trauma and Orthopaedic teams can shift from a blame-based culture to one that prioritises psychological safety, compression and shared responsibility.

Whether you are a surgeon, educator or leader, this session will equip you to champion a more supportive, transparent and ethically grounded healthcare environment.

Agenda 

10:35-10:40 Introduction 

Mark Bowditch, President, BOA & Amar Rangan, Vice President Elect, BOA

10:40-11:00 Facing the challenges of the NHS for patients and staff 

Jocelyn Cornwell, CEO, Point of Care Foundation

11:00-11:20 Moral injury – Why? How? What can be done? 

Esther Murray, Director of Research Institute of Health Sciences, Queen Mary University

11:20-11:40 Leading Just Culture into practice 

Joe Rafferty, Past CEO, Mersey Care NHS Trust

11:40-12:00 Servant leadership through adversity 

Kyle Jeray, President, American Orthopaedic Association