A-Z of Service and Regulations

Download the BOA App for Congress, please download it via Apple Store, or Google Play 

Instructions on how to Log into the App, Accessing Congress or any troubleshooting issues can be found here www.boa.ac.uk/boa-app &  https://www.boa.ac.uk/boa-app-landing-page/accessing-congress.html

If you need any further support with the app please email us at [email protected].
 

No person under the age of 16 will be admitted to the venue during the build-up or break down. This rule applies to exhibitors’ and contractors’ children. Please ensure your staff and contractors are aware of this rule.

During the build-up and breakdown periods, Emergency Gangways will be in operation and must remain completely clear at all times.

During the open period under no circumstances must any part of a stand, furniture, or exhibits project beyond the boundary of the stand.

At an additional cost we offer Lead Management available through LeadReference App (Available on iOS and Android) which allows exhibitors to scan delegate badges, this is a great opportunity to capture data for leads post event. The app comes with an online platform where the captured data can be downloaded into an excel file. Further details can be found here.

With the LeadReference app you can:

• Scan delegate badge barcodes
• Qualify leads & make notes
• Filter your data for in-depth analysis
• Export to Microsoft Excel

If you would like to purchase a badge scanner, please complete the form below. A member of the team will confirm via email and send you an invoice for payment. 

If you opt to purchase a Lead Reference app, you will receive an email from [email protected] approx. two weeks prior to the event with full instructions on the App and how you can download the data collected post event. In case of any further questions, please contact [email protected] or [email protected] and we will be more than happy to assist.

As in previous years, BOA will give a pre-registered delegate list sent out approximately two weeks before Congress starts. A final list, including day registrations will be sent after the Congress. This will only include delegates who have agreed to share their details with third parties.

It has been brought to our attention that companies are targeting our exhibitors and claiming to be, or working with, our organisation. These companies may even use the BOA branding to appear genuine.  

Please beware of companies who may contact you offering to sell a delegate list, as they do not have the rights or accurate information to make these lists available.  

Our delegate list is confidential and is not sold to third parties. But we may share your information with third parties where we have a legal duty to do so or to provide you with a service you have asked for. For more information see our terms and conditions.

Each exhibiting company may have the following details uploaded onto the BOA App and website:

• Company profile (maximum 100 words)
• Company logo (jpeg)
• Category
• Contact details – email/ phone 
• Stand number
• Company website (URL)
• Product details (name and description)
• Resources – PDF documents (maximum 3)
• Promotional video (Vimeo URL only) 
• Social media platforms including: Twitter, LinkedIn, Facebook, YouTube

Please fill in the below form as you would like your editorial to appear by Monday 30th June 2025.

Index Group are the official Electrical Contractor for the exhibition. They have a comprehensive range of electrical services for hire and installation and offer an extensive range of light fittings and flexible power supplies. The installation or alteration of any electrical fitting by any person other than a member of the contractor’s staff is strictly prohibited. In accordance with current health and safety legislation all electrical equipment and fittings should comply with applicable test regulations.
Any exhibitor in need of additional electrical requirements should contact:

Index Group
Email: [email protected]
Tel: 0800 085 9885
Please note: If you have purchased a shell scheme package this includes a 500W power socket and three spotlights (please note: this is only suitable for domestic tools and appliances e.g laptops and mobile chargers, plasma screens. Multiple plasma screens, appliances and lights will require additional power (more than your 500w complimentary socket provides). If additional power is not ordered, you may lose power to your stand as it will overload the circuit.

DEADLINE TO ORDER: FRIDAY 18TH AUGUST 

Orders received after this date will be charged, any items requested on site will be supplied subject to availability and will incur 20% surcharge on prices. 

Online order form

Click here for a helpful guide

You are not allowed to bring your own forklifts into the venue due to insurance and health and safety reasons. However, the official freight forwarding company will be able to assist with unloading and loading your vehicles in the loading areas, but must be booked prior to the exhibition. Charges apply. Please contact Alan Hazelhurst for further information.

Tel: +44 (0) 7768 562770
Email: [email protected]
 

Europa International have been appointed as the official furniture contractor for the exhibition. Please return the online order form direct to Europa International Ltd by Friday 15th August 2025.

Europa International
Europa House
Meaford Way
London 
SE20 8RA
Tel: +44 (0) 20 8676 0062   
[email protected]
www.europainternational.com

The appointed freight forwarding, lifting and handling agents for the exhibition are:

Onsite Exhibitions Ltd
Tel: +44 (0) 7768 562770
Email: [email protected] 

Onsite Exhibitions can provide information and advice to international and United Kingdom exhibitors regarding shipment, transportation, lifting and handling of exhibit material. They can also offer Customs Clearance and temporary Importation Bonds for overseas exhibits.  A storage service is also available.

Exhibitors requiring any of these services should complete the order below form no later than Monday 4th September.

Transportation Order Form

Please note that Onsite will not be held liable for items left unattended on Exhibition Stands.

All Exhibitors and Stand Contractors must complete a Health & Safety Declaration Form along with a Risk Assessment.

- Risk Assessment Form

- Health & Safety Declaration Form

Please click on the button below to complete the submission form and upload the completed forms - no later than Monday 28th July 2025.

Please view the BOA website for delegate registration details and an up to date programme for the BOA Annual Congress 2025. 

Appropriate Personal Protective Equipment (PPE) is required for the job being carried out. During build-up and breakdown, all personnel MUST wear high visibility jackets and steel toe shoes; you will NOT be allowed onsite without this. Other forms of PPE such as hard hats eye protection, gloves, etc must be worn if required when performing a specific task.

Personnel not wearing hi-vis will not be permitted to work in the event area. Hi-vis are available for purchase on the day at a cost of £5.00 per vest payable by the individual.

Please register yourself through the registration link below. Each exhibitor attending will be required to register individually as you will be emailed a barcode prior to Congress which you'll require to collect your exhibitor pass on arrival.

If you wish to purchase a plenary access pass or additional exhibitor tickets you can do so online. www.boa.ac.uk/registration

Registration is open and will close at 23.59 on Monday 1st September 2025 for all exhibitors.

Please ensure that all attendees have registered themselves online by no later than MONDAY 1ST SEPTEMBER 2025.

Failure to register by this date will mean any additional attendees will be required to queue and register in person at 08:45 on Tuesday 16th September 2025.

Exhibitor badges must be worn by all stand personnel whilst within the Open period of the exhibition. These badges will be available for collection from the Exhibition Registration Desk on arrival.

If you need further assistance with registering please contact [email protected]

Unfortunately, there are no storage facilities available on-site. You are responsible for arranging storage of your literature, packing cases and boxes. All items must be stored within the confines of your stand. Please do not store anything behind your stand. Fire regulations require that any items found outside your stand be removed, as they are a fire hazards.

Storage is available through Onsite Exhibitions, if you are interested please contact [email protected]

Please follow us on Twitter @BritOrthopaedic

Instagram: @britorthopaedic

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Tidal Exhibitions will provide a variety of custom built stands and modular systems to meet all exhibitors' requirements. They cover design, construction, decoration, flooring, all forms of electrical fittings and graphics.

To view all bespoke stand packages and to discuss further, please contact Tidal Exhibitions.

Tidal Exhibitions

Website: www.tidalexhibitions.com

Andy Hill

Email: [email protected]

Venue address: