FAQs 2026
When is the Annual Meeting?
The BOA Annual Congress 2026 is taking place on 22nd - 25th September 2026 at Olympia London. Exhibit dates are Tuesday 22nd - Thursday 24th September 2026.
What are the build times?
Sunday 20th September - 07:00-22:00, last entry 19:00
Monday 21st September - 07:00-22:00, last entry 19:00
Shell Scheme Stands
Monday 21st September - 14:00-22:00, last entry 19:00
What are the exhibit hours?
Tuesday 22nd September - 08:30-19:30 (Drinks reception 18.30 - 19.30)
Wednesday 23rd September - 07:45-18:00
Thursday 24th September - 07:45-16:45
Can I cancel my stand?
All cancellations requests must be sent via email to [email protected]. Requests to cancel or downsize may incur a cancellation fee based on the date the request has been received by BOA.
b) Cancellation 1st May – 3rd July 2026, exhibitor is liable for 75% of the cost of the stand
c) Cancellation after 3rd July 2026, exhibitor is liable for 100% of the cost of the stand
Can I get early/late access for build?
There is no early or late access available at this venue and working outside the hours due to the location in a residential area.
What are the breakdown times?
Thursday 24th September - 16:45 - 21:00
Immediately after the show is the most common time for loss and theft to occur. We highly recommend that valuables, particularly of a portable nature are not left unattended at any time on your stand at any point during the show e.g., laptops, mobile phones, handbags.
How do I register for an exhibitor pass and how many can I have?
The quantity of exhibitor badges issued per stand; is dependent on what package you have confirmed and the size (m2).
• Diamond – 16 x Exhibitor Passes per day
• Platinum - 15 x Exhibitor Passes per day
• Gold - 10 x Exhibitor Passes per day
• Silver - 5 x Exhibitor Passes per day
• Bronze - 3 x Exhibitor Passes per day
Please create an exhibitor pass for every person exhibiting with your company. To register your exhibitor pass, please click here and register online.
If you wish to purchase a plenary access pass or additional exhibitor tickets, you can do so online.
Registration confirmation emails will be sent to all attendees 48 hours prior to the event. Badges will be printed and will be available for collection from the Exhibition Registration Desk on arrival.
Is there storage onsite?
No storage is available within the hall for exhibitors. All items must be stored within your stand or with Onsite Exhibitions based onsite, you can pre-order storage with them by completing the order form here.
What is provided with my stand?
Shell scheme stands are provided with stand walls, a name board, 3 x spotlights & 1 x 500W socket. Any furniture, AV, graphics etc need to be pre-ordered, please see 'Shell Scheme' section for further details.
Space only stands: No flooring, furniture, electrics, or other services are provided with Space Only stand bookings. Only the space is provided.
Many stand services are available and are listed within the exhibitor manual.
Can exhibitors view their stand during build?
Any exhibitors wishing to come and see their stand during build may do so by pre-arrangement. Admission to the exhibition hall is strictly by wristband only. Exhibitors can come from 14.00 on Monday 21st September and will be granted access until 19.00. If you would like to come earlier, you will need to obtain a work pass and wear a high vis jacket. Please note, you must register all exhibitors for the exhibition online - www.boa.ac.uk/registration
Under CDM regulations, all visitors to the hall (during build-up and breakdown) at this time must wear high visibility jackets, appropriate footwear, and hard hats where necessary.
When can I access the hall for break down?
The exhibition closes at 16.45 on Thursday 24th September. The hall can be accessed for breakdown of stands from 16.45 - 21.00. Access to the hall is available to contractors and other staff assisting in the breakdown of stands, only once all visitors have left.
Exhibitors must not commence dismantling or breaking down their stand, nor bring into the Exhibition space any storage boxes, equipment, or tools, before the Exhibition has officially closed and all delegates have vacated the Exhibition area. Any request to vacate or dismantle a stand early on Thursday 24 September 2026 must be submitted in advance and is subject to prior written approval by the Organisers. Where such approval is granted, only items that can be safely carried by hand may be removed from the stand, and the use of wheeled equipment (including trolleys, cases, or carts) is strictly prohibited.
Failure to comply with this clause may result in a charge being applied to cover a reasonable estimate of the loss and operational disruption incurred by the Organisers.
What is the height limit for my stand?
Shell Scheme = 2.4m
Space Only = 4m
Height from the floor to the ceiling varies due to stand location, for further details please email [email protected]